|Begins:||3/20/2012 at 8:30 am Eastern Time (US)|
|Ends:||3/23/2012 at 5:00 pm Eastern Time (US)|
|Location:||25 Burlington Mall Rd
Burlington, MA 01803 US
This comprehensive hands-on course is a must for all administrators. Administration Essentials is the core training that ensures your success with Salesforce. In this course, you learn best practices on how to set up, configure, and maintain your Salesforce sales, support, and marketing functionality. For maximum benefit, we recommend administrators take this course before starting a Salesforce deployment or when taking over an existing deployment.
Note: You can take this course either in person or via our virtual classroom. Participants can save travel expenses and time away from the office by taking the class virtually. Both formats provide demonstrations, hands-on exercises, and personal attention from the instructor as well as interaction with your peers. For the virtual class, all you need is a Web browser and a telephone to watch, listen, and get hands-on experience with the application.
Who should take this course?
Administration Essentials is designed for new system administrators
responsible for the setup, configuration, and maintenance of their
organizations’ Salesforce applications. Other groups that benefit from
this course include power users, sales operations, and IT managers. Note
that administrators of Salesforce CRM Professional Edition should take
Administration Essentials (Professional Edition) (ADM202).
A solid understanding of basic Salesforce concepts and functionality. Completion of the following online courses is mandatory: